Court Feedback

York Region Court Services is committed to providing efficient, professional and courteous customer service. We are continually looking for ways to improve our standards and enhance the customer experience. Whether you wish to acknowledge a positive experience or make a suggestion for improvement, your feedback is always welcome and appreciated.

Please take a few moments to share compliments, concerns, suggestions and comments using our feedback form. The form allows you to indicate you are providing feedback specifically about Court Services, provide written feedback and make suggestions on how we can improve to better meet your needs.

Feedback Form

Alternatively, please e-mail @email and someone will acknowledge receipt of your email within two business days. 

Next Steps

• A court service representative will contact you within two business days to acknowledge receipt of your complaint, outline the complaint process and provide contact details

• An assessment and investigation into your complaint will be conducted in a private and confidential manner. This normally involves following up with appropriate staff, reviewing relevant policies, procedures and laws

• You will receive a response to your complaint within 15 business days of sending you our acknowledgement

• We are committed to resolving problems as efficiently and effectively as possible in a fair and transparent manner