Contact Us
For general inquiries, please contact York Region’s Access York contact centre. Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m. Closed on weekends and Statutory Holidays
Phone
Phone: 1-877-464-9675
TTY: 1-866-512-6228
(for deaf and hard of hearing)
*We are currently experiencing service disruptions with the TTY. While we work to repair the issue, you can reach us at @email
York Region Administrative Centre
Attention: (Please indicate department, service or contact name)
17250 Yonge Street
Newmarket, ON
L3Y 6Z1
In-Person Services at 17150 Yonge Street
You may be used to visiting the original York Region facility at 17250 Yonge Street, known for its unique shape and tall clock towers, but many familiar services can be found at the new building next door at 17150 Yonge Street.
In-person services include:
- Access York help desk
- York Small Business Enterprise Centre
- Court Services, including clerk counter services and Provincial Offences Act courtrooms
- Children’s Services
- Public Health Clinics (breastfeeding, dental, sexual health and vaccination clinics)
- Ontario Works
- Housing Services including Housing York Inc.
Watch the video to learn more about the location and how to access services.
If you know the department or service you would like to contact, please refer to the contact information below. Accessible formats or communication supports are available upon request.
Live chat available for the following services
Departments and Services
Community and Health Services
1-877-464-9675
@email
Corporate Services
1-877-464-9675
Court Services
1-877-331-3309
Childcare Fee Assistance
1-877-464-9675
@email
Children and Family Services
1-877-464-9675
@email
Early Intervention Services
1-877-464-9675
@email
Emergency Police, Fire or Ambulance
911
Environmental Services
1-877-464-9675
@email
Finance
1-877-464-9675 ext. 71640
Health Connection
1-800-361-5653
@email
Housing
1-877-464-9675
@email
People, Equity and Culture
1-877-464-9675 ext. 75506
@email
Media Inquiries
1-877-464-9675 ext. 71234
@email
Mobility On-Request
1-866-667-5327
Mobility On-Request Paratransit
1-866-744-1119
Office of the CAO
1-877-464-9675 ext. 71201
1-877-464-9675 ext. 71203
Office of the Chairman and CEO
1-877-464-9675 ext. 71104
@email
Paramedic Services
(general information/non-emergency)
1-877-464-9675 ext. 74750
@email
Regional Clerk
(Legal claims, council and committee agenda)
To submit a legal claim, including claims for lien under the Construction Act, please email @email
Limited in-person Statement of Claim service appointments are available; to reserve, please email @email or call 1-877-464-9675 ext. 71320
Social Assistance (Ontario Works)
1-877-464-9675
@email
Take a Walk in the Forest event registration
1-877-464-9675
@email
Tourism
1-877-464-9675
@email
Transportation
1-877-464-9675 ext. 75000
@email
(Urgent matters after hours impacting the safety of road users, such as traffic signal outage or road emergency)
1-877-464-9675 ext. 75200
Waste Management
1-877-464-9675
@email
Water and Wastewater
1-877-464-9675
@email
York Regional Police
(general information/non-emergency)
1-866-8POLICE
1-866-876-5423
@email
York Small Business Enterprise Centre
1-877-464-9675 ext. 71572
York Region Transit (YRT)
1-866-MOVE YRT (668-3978)
yrt.ca
