Court Accessibility Support

York Region Court Accessibility Coordinators are responsible for responding to accommodation and accessibility needs in each courthouse, to ensure people with all abilities have equal access to justice. The Court Accessibility Coordinator will work with you to determine the type of assistance or accommodation you require.

To contact a York Region Court Accessibility Coordinator please call 1-877-331-3309 or email @email. Please provide as much advance notice as possible.

Assistance and Accommodation Services

The services below are examples only and may not be suitable for use in all cases. Staff will work with you to determine the most appropriate accommodation.

• Assistive listening devices
• Visual language interpretation such as American Sign Language (ASL)
• Real-time captioning or Communication-Access Real Time
• Scheduling of meetings or proceedings in rooms that can accommodate your disability
• Communication support for people who have difficulty speaking and use alternate ways of communicating
• Accessible or alternative formats of documents, such as large print
• Service animals are welcome on premises in all areas open to the public
• A disability-related support person may be used; however, they may be asked to sign a confidentiality agreement and their role may need to be agreed upon prior to the meeting or court proceeding
• Parties or participants that are unable to attend the court hearing by remote means (do not have access to the required device or technology)

Attending Court

York Region Provincial Offences courts are open to the public for remote and in-person hearings.

For court proceedings, the Justice of Peace may need to approve the use of some types of assistive devices and technologies as well as the role of a support person. The Court Accessibility Coordinator can provide information about how to make a request to a Justice of Peace.

Court staff and Court Accessibility Coordinators cannot provide legal advice, including advice on legal procedures to any member of the public or any party (including people with disabilities) in a legal proceeding.

How to Connect to your Zoom Hearing / Trial

1. Zoom App

• Download the app through the Zoom website for a desktop application (Zoom Client for Meetings) or through the mobile device’s app store (Apple’s App Store or Android’s Google Play Store)
• When ready to connect, use the ‘Join a Meeting’ function on the app which will bring the participant through the sign in process where they can enter the meeting ID and passcode

2. Zoom website: https://zoom.us/

• Visit the website, click ‘Join a Meeting’ and it will bring them through the sign in process where they can enter the meeting ID and passcode

3. By calling locally (within the GTA) +1 647 374 4685

• You will be prompted to enter the meeting ID and passcode to join the meeting