Website Terms of Use

Terms of Use

With the exception of Open Data, by accessing this website you are agreeing to be bound by these Website Terms of Use and all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, do not use this website. Any claim relating to The Regional Municipality of York’s (“York Region”) (as hereinafter defined) website shall be governed by the laws of the Province of Ontario without regard to its conflict of laws provisions. All material contained in York Region's website is protected by applicable copyright and trademark law.

Disclaimer of Warranties

The information on this website has been provided as a public service. Although every attempt has been made to ensure its accuracy, The Regional Municipality of York ("York Region") makes no warranties or representations, express or implied, concerning the accuracy, reliability or completeness of the information contained on this website. To the fullest extent permissible pursuant to applicable law, York Region disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. York Region does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects, if any, will be corrected, or that York Region's websites or the server that makes them available are free of viruses or other harmful components. Provider does not warrant or make any representations regarding the use or the results of the use of the materials in York Region's websites in terms of their correctness, accuracy, reliability or otherwise. You (and not York Region) assume the entire cost of all necessary servicing, repair or correction. Neither York Region nor its affiliated or related entities or its content providers are responsible or liable to any person or entity whatsoever (including, without limitation, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) or any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim or other cause of any kind or character whatsoever based on or resulting from any information or opinions provided in York Region's websites. The information on this website is provided on an "as is", "as available" and "with all faults" basis without warranty or condition.

Disclaimer of Liability

This site is controlled and operated by York Region from its offices within the Province of Ontario. York Region makes no representation that materials in York Region's websites are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. 

York Region disclaims all responsibility for and does not warrant the accuracy, completeness or timeliness of the geospatial information presented throughout this site, including but not limited to maps, graphics, applications and technology; or the fitness of said information for a particular purpose. In no event will York Region be liable for any loss or injury caused in whole or part by providing the geospatial information or the technology; or for the consequences of any use made or action taken in reliance on the geospatial information presented through this site.

The information provided on this site is not a substitute for a legal survey.

Information on this site is not intended to constitute advice nor is it to be used as a substitute for specific advice from a licensed professional.

In the event of a discrepancy between the information contained on this website and the information contained in the records of York Region, the information contained in the records of York Region shall be deemed accurate.

Chat Functionality

York Region offers a live chat function (“eChat”) on certain public-facing webpages on york.ca and yrt.ca. Please carefully read the following terms of use before accessing or using eChat on either york.ca or yrt.ca.  By accessing or using eChat on york.ca or yrt.ca, you acknowledge having read, understood, and accepted the following terms. If you do not agree with any of these terms, do not use eChat on york.ca or yrt.ca. eChat is not monitored for emergency situations. If this is an emergency, please contact 911. 

By using eChat, you agree to share your chat history, including any personal information such as your name and email address, with York Region for the purpose of providing you with information and assistance. You also agree not to use eChat for any prohibited or unlawful purposes, such as soliciting, harassing, or defaming York Region, its staff, or other users. 

The disclaimer of warranties and disclaimer of liabilities, as described in the sections above apply, with the necessary modifications, to the use of eChat. For clarity, York Region disclaims, to the fullest extent permitted by law, of all representations and warranties of any kind, express or implied, relating to eChat including without limitation representations or warranties of title, non-infringement, accuracy, availability, completeness, timeliness, or fitness for a particular purpose. eChat is provided on an “as is” and “as available” basis.
Although every attempt has been made to ensure its accuracy, York Region makes no warranties or representations, express or implied, concerning the accuracy, reliability or completeness of the information provided by York Region through eChat. 

York Region makes every effort to protect your privacy in accordance with applicable privacy legislation; however, communications over the internet may be subject to interception or loss that is beyond the control of York Region. York Region cannot guarantee the security of any transmission of data across the internet.

York Region will not under any circumstance be liable to you or any other person for any loss, damage, injury, claim or other cause of any kind or character whatsoever arising from or in connection with your use of or inability to use eChat on York.ca or YRT.ca, even if York Region has been advised of the possibilities of such loss, damage, injury, or claim.

Copies of eChat transcripts cannot be provided by York Region after the eChat session is terminated. If you would like to keep a copy of your eChat session, you must make a copy yourself.

York Region’s Public Health eChat

York Region’s Public Health team uses eChat to offer eChat services (“Public Health eChat Services”) to York Region residents. These Public Health eChat Services allow York Region residents to chat on-line with a registered nurse from York Region’s Public Health team about their pre-pregnancy, pregnancy, and post-partum health including their mental health and wellness; the health and wellbeing of their baby or young child; parenting; breastfeeding; or their child’s growth and development. 

The following terms apply to your use of the York Region Public Health eChat Services and supplement the above general terms on the use of eChat more generally on york.ca. If you do not agree with any of these terms, do not use the York Region Public Health eChat Services. 

If this is an emergency, please contact 911. The nurses on this eChat can offer recommendations to support you and your family, however, they do not diagnose illnesses or provide medical advice. You may call or may be referred to Telehealth Ontario at 1-866-797-0000 for non-emergency medical advice.

If you choose to provide York Region with personal and/or personal health information, you are consenting to such information being collected and used by York Region’s Public Health team to respond to your inquiries, provide you with information, and/or assure quality service. York Region’s Public Health team is governed by privacy legislation. York Region’s Information Practices Statement.

Prohibited Use

This website is being provided for your personal non-commercial use. Any information, software or products contained on this website may be used, downloaded and printed for non-commercial purposes provided the content of the website is not modified, in whole or in part and that every copy of the downloaded or printed information is accompanied by this disclaimer notice and copyrights. By using this website you agree not to use the data obtained from the website for solicitations, commercial or otherwise; use any data obtained from the website as part of a commercial product, service or content offering; sell or otherwise distribute any data obtained from the website; incorporate any data from the website into any email or competing products; or use the data in a manner which could be reasonably expected to offend a person for whom the data is relevant. 

The information, software and products contained on this website shall not be modified, copied, distributed, reproduced, published, licensed, transferred or sold for a commercial purpose, in whole or in part, without the written consent of York Region.

Without limiting the generality of the foregoing, the geospatial content, products, information and technology presented in this site may not: be put to commercial use, be included in or with any product that is created or distributed for a commercial use, or be copied onto any other website without the written agreement of or licence by York Region.

Open Data

Notwithstanding the above, the access and use of York Region Open Data is subject to the terms of the York Region Open Data Licence Agreement.

Links to Third Party Sites

This website contains links to other websites that are created and operated by independent bodies and are therefore not under the control of York Region. Such external Internet addresses contain information created, published, maintained or otherwise posted by individuals, institutions, or organizations independent of York Region. York Region does not endorse, certify or control these external Internet addresses and does not guarantee the accuracy, completeness, efficiency, timeliness or correct sequencing of information located at such addresses. Use of information obtained from such addresses is voluntary and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficiency and timeliness. These website links are provided as a public service and do not imply the investigation or verification of the linked websites by York Region. York Region is not responsible and makes no express or implied representations or warranties concerning the products, services or information found on the linked websites.