Chat Live with a Registered Nurse

Call 1-800-361-5653 (press option 2) to speak with a registered nurse or chat live.

911 is always the first number you should call during emergency situations. If you’re worried for your health or that of your child, call 911 or visit your nearest emergency room.

Feeling overwhelmed with parenting? Having trouble feeding your baby? Is your baby not sleeping?

York Region Public Health offers expectant and new parents the ability to ask a registered nurse health questions confidentially and anonymously through online chat.

Live chat is a free service for York Region residents available Monday to Friday, from 8:30 a.m. to 4:30 p.m. To speak to a registered nurse about York Region’s infant/breastfeeding supports or other parenting questions you can also call 1-800-361-5653 and press 2.

Click the button below to start your live chat:

Chat live with a registered nurse

Expectant and new parents can use live chat to ask questions and receive health information about:

If this is an emergency, please contact 911. The registered nurses on this live chat can offer recommendations to support you and your family, however, they do not diagnose illnesses or provide medical advice. Read our disclaimer for more information.

For after hour services, call 811 to speak with a registered nurse 24/7 or chat live at ontario.ca/health811 

Health Connection - Health information line

Live chat is offered in addition to the York Region Health Connection information line that residents can use to ask Public Health professionals confidential information and advice on a variety of topics. Find out more at york.ca/HealthConnection