Training for Essential Caregivers, Visitors and Families at Group Living Homes

If you are an essential caregiver, visitor or family member of someone who lives in a group living home, you have an important role to play in preventing infections from spreading when you visit. Group living homes include long-term care homes, retirement homes, children’s residences, group homes, housing with supports, homes for special care, emergency housing and shelters.

Training to help stop the spread of infections

York Region Public Health has developed a four-part online video training course called ‘How to Stop Infections from Spreading When Visiting Group Living Homes: Training for Essential Caregivers, Visitors and Families.’

All essential caregivers, visitors and families who visit group living homes in York Region are encouraged to take this four-part online course to learn practices to follow to help protect yourselves, residents and staff from the spread of infections.

Group living homes may require essential caregivers, visitors and family members to be trained on how to stop infections from spreading. Completing this course may help you to meet this training requirement. 

Training videos

This training meets the needs of essential caregivers, visitors and families. It is easy to follow and can be taken at your convenience from the comfort of your home.

There are four videos for you to watch followed by a series of questions at the end of each part to help you review what you learned. Each video and set of questions will take approximately 20 minutes to complete.

Please click on the links below to complete the training:

Proof of completion

Participants who take the course will receive a proof of completion email from York Region Public Health, confirming they have completed each part of the course.

Please show the proof of completion emails you receive from York Region Public Health to the group living homes you visit to confirm you have completed each part of the course. You will receive a total of four emails – one for each part of the course you successfully complete.

If you have any questions or experience difficulties while accessing the training, please contact Access York:

Phone: 1-877-464-9675
TTY: 1-866-512-6228 (for the deaf or hard of hearing)
Email: @email

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